Response to COVID-19
SJW would like to reassure all our clients at this difficult time that we will do our utmost to ensure business remains as usual. We understand that this may be a worrying time for many of the people using our services and would like to explain what measures we are taking to maintain a safe and effective approach to our work;
- SJW will continue to follow the latest Government and Public Health England Coronavirus (COVID-19) guidance
- SJW will work with local authorities to establish plans for mutual aid should it be necessary
- SJW will review all Service User’s contact details including emergency contact details
- SJW has issued staff with additional PPE (personal protective equipment)
- SJW staff have been instructed to follow the strict guidance on hand washing
- SJW staff have all been made to complete an additional Infection Control Training course in light of the recent outbreak
We have a duty of care to protect our staff and service users therefore we ask that as individuals you are also following the government advice on maintaining a clean and safe environment. In our experience we advise to limit visits from friends and family where possible, wash your hands regularly, ensure door handles and work tops are cleaned regularly. We would also advise that you reduce or even refrain from leaving your home unless absolutely necessary for the foreseeable.
It may be that some of you will require additional support over the coming weeks and we would like to reassure you that we will do our utmost to provide this should it be required. We can help with such things as shopping, picking up prescriptions, posting mail, dog walking, cleaning your home, hospital or GP visits and much more. Please call us on 01909 512163 should you need further assistance. With this in mind we hope that you understand that over the coming weeks we may be faced with some challenging and major decisions with regards to reducing calls, lengthening calls, or reducing such visits as social and domestic calls as we may reach a point where we must prioritise visits. We endeavour to continue business as usual but please accept our apologies in advance should we need to alter your times or durations of your visits. We will inform you of any major changes, but these changes will only be made should it be completely necessary.
Our office staff will now be working from separate offices. Should you wish to speak to someone in particular please see below individual telephone numbers:
Sue Wright – Registered Manager – 07811112347
Louise Thomson – Deputy Manager – 07951272632
Amie Wood-Pickering – Care Coordinator – 0715427295
Kerry Hessey – Care Quality Assessor – 07535297531
For all general enquiries please call 01909 512163 and your call will be dealt with.
SJW would like you to thank you for your continued support and we wish you a safe and well few months ahead. Together Everyone Achieves More!
Welcome to SJW The Wright Care
Are you looking for a home care provider that you can trust? An agency that you have a good relationship with? People you feel confident with? A provider that keeps you well informed? Staff that listen to you?
Then look no further, The Wright Care will support you every step of the way. We are very confident that you will be pleased with our service.
SJW The Wright Care
is proud to support you and your loved ones with the highest standards of care in Worksop, Retford and surrounding areas
Our home care services allow individuals to live in the environment they know best around the people they love most. We look to limit disruption by building all of our care packages around existing routines and lifestyles.
SJW The Wright Care is a dedicated home care provider who believe that continuity is the key to providing an excellent service. We acknowledge and understand that requiring support with personal needs can be difficult to accept. Our team is compassionate and sensitive to your feelings and is trained to ensure that you or your loved ones are treated with the utmost respect. All our staff are registered as dignity champions. Our service is as individual as you are and will support you every step of the way.
SJW The Wright Care has a zero tolerance policy on abuse, should you know anyone who is being abused please click on the link below
Call us today for a chat or free advice