Why choose SJW The Wright Care?

SJW The Wright Care Limited was rated Outstanding in 2019 

SJW is the only provider in Bassetlaw to have achieved 3 outstanding area within the inspection. 

Our aim is to achieve all 5 on the next inspection. 
 

SJW The Wright Care Limited is 2019 award winning independent home care 
provider, registered with the Care Quality Commission, providing Worksop Retford and 
surrounding areas. We are dedicated team who provide person 
centred care to people who need that extra help to enable 
them to live independently at home.

SJW The Wright Care Limited is 2018 award winning independent home care 
provider, registered with the Care Quality Commission, providing Worksop Retford and 
surrounding areas. We are dedicated team who provide person 
centred care to people who need that extra help to enable 
them to live independently at home.

Safe - Caring - Responsive - Effective - Well Led
  • We care about you, our staff and our service.

  • We pride ourselves on quality

  • We have a person centred approach

  • All our clients receive a weekly visit sheet each week 

  • Family member's can access loved ones weekly visits sheet by accessing our secure website portal and entering clients ID Code 

  • We listen to you and act on any request or changes required. 

  • Excellent Value , highly trained experienced staff including Retired District Nurses, CQC Inspector, Nursing Assistants and Social Workers. 

  • Discreet, smart uniforms.

  • All our staff have unique mobile devices that allows us to track where staff are.

  • We use a Live Appointment Monitoring system that prevent any late or missed calls

  • All our staff receive comprehensive training prior to starting work including enhanced DBS Check and 2 excellent references 

  •  All new staff undertake a lengthy induction process and complete the Care Certificate within 13 weeks of employment.

  • We pride ourselves on consistency and continuity.

  • No back to back calls 

  • Regular random spot checks.

  • Regular reviews with the management team 

  • 24 Hour on- call facility 

  • Our knowledge and experience can make life easier for you. 

  • Surveys carried on a regular basis to monitor our service, using the 5 key lines of enquiry

 

Our Uniform

All SJW Staff are issued with a Smart Navy Uniform, ID Badge and a mobile device. We thought long and hard about our uniform we wanted to wear something that didn't scream out "I am his/her carer". We felt with this uniform, potentially, we could be in any profession. This is because we pride ourselves on being different and protecting our client’s privacy by being as discreet as possible. 
 In this uniform we have been asked if we work at the dentist, beauticians and even a travel agent, which is what we were hoping to achieve. 

SJW is well established with over 55 years experience. We have a great reputation for providing excellent person centred care. As an experienced home care provider with a small friendly team of fully trained, kind, friendly and compassionate  staff who outshine from the rest. We go above and beyond our duties and this is evident in our reviews

SJW The Wright Care offers bespoke packages including live-in care, night sits, sleep ins and hourly visits in Worksop, Retford and the surrounding areas.

SJW - WE CARE ABOUT YOU 

All our customers are treated as individuals with their own personalities, interests and medical care requirements. That’s why the care we deliver is person-centred and tailored to meet the exact needs of you or your loved one. We’re dedicated to working with our clients, their families, GPs, hospitals and other healthcare organisations to provide the best package of care in the home.

 

SJW - CONTINUITY

SJW recognise from experience the importance of providing consistency and continuity to all clients. Not only does this build up trust and stronger relationship between client, carer and families, it also helps to recognise any significant changes.  

 
 

SJW - CARER OF THE MONTH

We are firm believers in looking after our staff too. Each month during our clients reviews we ask our Service Users to nominate who they feel have gone above and beyond their duties; 

staff are then certificated and rewarded with a gift.  

Happy Birthday!!! 

One of our lovely ladies Tammy arriving at Maureen's afternoon tea party celebrating her special day. 

Fun, love and laughter had by all.