Hello, welcome to SJW The Wright Care. I have been working in the care sector for almost 30 years. I started out working in a care home where I gained experience and knowledge, I later completed a diploma in Health and Social care and went on to attain more qualifications that would help me in the career I loved and was passionate about. I wanted to make a difference to people’s lives. In 1994 I applied to manage a 39-bedded care home, which was registered for 26 residential clients and 13 clients who was diagnosed with Dementia. Managing the home was an exciting challenge and every day was different, but I enjoyed 18 years of meeting new people, clients and staff. After 2 years of running the care home it was up-graded to a blue rated care home (excellent Standards) with CQC and remained excellent rating until I left in April 2011.

I set up SJW in April 2011 and this was because in February 2011 I received a telephone call from a lady whom I knew as I we had supported her husband in the home for many years and we kept in touch when he passed. She asked if I would visit her as she was thinking of looking for a care home herself. I went out to see her and she appeared very frightened and frail, I had never seen her like this before, she was always full of fun. She told me that due a decline in her illness which was Multiple sclerosis she has started to use a home care provider. I thought this was very sensible of her, but then she went on to tell me that she is now frightened at night when she is in bed. In the space of 5 to 6 weeks she had seen over 20 different carer workers, both men and women, according to her she had said initially she would prefer females only. The Carers had all be given the code number which gave them access to her door key safe. I told her that she must phone the agency and tell them how she felt. She informed me that she had already spoken to the manager and was told it was because some staff had called in sick and some staff was on annual leave and they couldn’t guarantee the same carers or females only. The lady was so frightened and fearful she ended up going into a care home, unfortunately not the one I was managing at the time it was full but was put on our waiting list.  This lovely lady only stayed in the care home 3 to 4 weeks as she couldn’t adjust to a care home environment. She was an 89 year of age, very proud independent lady, worked all her working life, and had lost her husband several weeks before. She was quite a shy lady that needed lots of reassurance. I believe she died of a broken heart and if the agency would have been more considerate towards her needs and choices she may have been able to remain in her own home. After this I started to research home care providers in the area and immediately realised that there was lack of good home care providers within the Nottinghamshire area. So, this was the start of a new chapter in my life and I was excited to set up my own business in proving clients with a care package to suit the individual, and although I recognised we are all different and some people may thrive on a lot of carers visiting its paramount that we recognised everyone’s needs are different and to ensure all clients are making their own decisions based on what care support they want and not what suits the agency. In 2011 SJW The Wright Care Limited was founded.

With almost 7 years behind us the agency continues to go from strength to strength. We now have over 35 Staff working for us. SJW continue to provide only the highest standards of care.  We have recruited a small team in Retford and a small team in Worksop which allows us to provide continuity and consistency to all our clients and prevents a large amount of different faces to any client.

Please read our reviews and see what people who have used or using our service say about us.

Sue.

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